Regulations for Protection of Personal Data and Store Regulations

These Regulations, are the Regulations referred to in Article 8 of the Act of July 18, 2002 on Providing Services by Electronic Means (Journal of Laws of 2002, No. 144, item 1204, as amended), and also regulate the conditions for concluding Sales Agreements on the Site, in accordance with the content of other laws, respectively regulating this obligation.

The service is run by Maciej Turlejski, doing business under the name:

Vocal Light Gospel Maciej Turlejski

  • Tax ID number: 5242895463
  • REGON number: 521890750
  • Address: Lewinowska 25, 03-684, Warsaw

The sole right to operate the Website is held by the entity indicated above, which is the Owner, Seller and Administrator of the Website. If you have any questions, please contact us at the contact information below:

e-mail: vocal.light.gospel@gmail.com

The site operates on the basis of applicable laws and with respect for good business customs, in particular, taking into account ecommerce standards on the quality of goods and service of transactions carried out.

Definitions:

Terms and Conditions - these Terms and Conditions together with the attachments, informing about the obligations and rights of the Parties to the Agreement,

Party - a party to the Contract is the Customer or the Seller - in the case of the term

Parties - means the Customer and the Seller together,

Agreement concluded at a distance - an agreement concluded with the Customer within an organized system of concluding agreements at a distance, without the simultaneous physical presence of the Parties, with the exclusive use of one or more means of remote communication up to and including the conclusion of the agreement,

Service - online store available at: https://vlg.com.pl/

Seller - online store available at: https://vlg.com.pl/

Customer - a natural person, a legal person and an organizational unit without legal personality, to which the law grants legal capacity, acquiring products or services through the Website, Consumer - a natural person acquiring products or services through the Website for the purpose not directly related to his/her business or professional activity,

User - any entity using the Website,

Form of payment - a form of payment for an ordered product or service, selected by the Customer when placing an order offered by the Site or as a result of individual arrangements conducted with the Site in a form other than the forms of payment presented on the website,

Par. 1 General Provisions

The object of the Service is the sale of classroom courses, online courses, ebooks and audiobooks. In matters not covered by these Terms and Conditions, the relevant provisions of law applicable in the territory of the

Republic of Poland, and in particular the Act of April 23, 1964. - Civil Code (Journal of Laws No. 16, item 93 as amended), the Act of May 30, 2014 on Consumer Rights ( Journal of Laws 2014 item 827) and the Act of August 29, 1997 on Personal Data Protection (consolidated text: Journal of Laws 2002 No. 101, item 926 as amended).

The content on the Site, describing training courses and services offered by the Service Provider, does not constitute a commercial offer within the meaning of the Civil Code.

The price list on the homepage of the Website does not constitute a commercial offer within the meaning of the Civil Code.

Par. 2 Ordering procedure and moment of contract conclusion The customer can place orders on the site 24 hours a day, 7 days a week through the website https://vlg.com.pl/

The service conducts sales on the territory of the Republic of Poland as well as abroad.

Information about products and services presented on the Website constitutes commercial information within the meaning of the Civil Code.

Placing an order constitutes an offer within the meaning of the Civil Code, made by the Customer to the Seller.

To place an order, the customer should use the e-shop available at https://vlg.com.pl/

Once a valid order is placed, the order is considered placed. Orders placed in the above-mentioned manner are confirmed by e-mail. Thus, the moment of conclusion of the contract is considered to be the sending of a feedback to the Customer with the confirmation of order acceptance. As soon as the funds are credited, a direct link to download the purchased ebooks, online courses will be sent immediately to the Customer's email address provided in the form, or an order confirmation email will be sent to the Customer, as well as a ticket allowing entry to the classroom course.

The date of execution of the Agreement concluded through the Service is the date of sending to the Customer via e-mail the access data to the ordered ebooks, online courses, desktop courses.

Par. 3 Payments

All prices presented on the Site are gross prices, expressed in Polish zloty, including value added tax (VAT), as defined by separate regulations.

The service provides for the following types of payment:

a) Online payment via Przelewy24, Stripe.

b) Bank transfer

c) PayPal

The customer makes the order according to the prices in effect at the time of placing the order.

The service reserves the right to change prices. This provision does not apply to orders already in progress.

Par. 4 Complaint Procedure

All complaints related to the provision of Services through the Site and questions regarding the use of the Site should be submitted to the following email address: vocal.light.gospel@gmail.com

A properly filed complaint should, at a minimum, include the Customer's designation (name, surname, residential address, e-mail address, contact telephone), a description of the fact or service complained about.

In a situation where the data or information provided in the complaint needs to be supplemented, the Service Provider shall, before considering the complaint, ask the complainant to supplement it. The time it takes for the Service Provider to provide additional explanations extends the period of consideration of the complaint.

In the case of contracts concluded with Consumers, the Service is liable to the Consumer under the terms of Article 556 et seq. of the Civil Code for physical or legal defects (warranty).

The Service will respond to the Consumer's request within 14 (fourteen) days. Otherwise, the Seller shall be deemed to have recognized the Consumer's statement or request as justified.

If the Customer, who is a Consumer, has requested a replacement of the service or has made a statement on price reduction, specifying the amount by which the price is to be reduced, and the Service has not responded to this request within fourteen days, it is considered that the Service has recognized the request as justified.

In the case of contracts concluded with Customers who are not also consumers, pursuant to Article 558 § 1 of the Civil Code, the liability of the Service under warranty is excluded.

Par. 5 Withdrawal from contract, termination of use

A consumer, pursuant to Article 27 of the Consumer Rights Act, who has entered into a remote agreement, may withdraw from it without giving any reason and without incurring costs, except for the costs specified in Articles 33, 34 and 35 of the Consumer Rights Act, by submitting an appropriate statement in writing within fourteen days from the date of delivery of the subject of the agreement. To meet this deadline it is sufficient to send the statement before its expiration. The statement can be sent electronically or to the delivery address.

Oświadczenie może zostać złożone na formularzu który stanowi Załącznik do niniejszego Regulaminu.

The User may cancel the use of the Website at any time. The Seller reserves the right to suspend, at any time and for any reason, the activity of the Website, as well as the right to modify or terminate the provision of Services through it.

Par. 6 Technical Requirements and information about cookies The recommended technical requirements for cooperation with the ICT system are: a computer with access to the Internet, access to e-mail, a web browser.

The Website uses cookie technology. Cookies (also known as "cookies ") are IT data, in particular text files, which are stored in the User's terminal equipment and are intended for the use of the Website.

The files indicated in point 1 allow to recognize the User's device and appropriately display the website adapted to his/her individual preferences.

The Service uses different types of cookies, which are: Permanent cookies are cookies whose storage period on an end device lasts for the time specified in the parameters of a given file or until the User removes the cookies on his/her own.

Temporary cookies, are cookies that are deleted at the end of the so-called session, i.e. logging out of the website, leaving the website or closing the web browser that displays the website. Proprietary cookies are cookies placed on the website by the owner. External cookies are cookies placed on the website by external entities, e.g. for keeping anonymous statistics by Google Analytics.

In order to change the settings of the Cookies Policy, please change your browser settings.

Detailed information on how to change the settings for cookies and how to delete them yourself in the most popular web browsers, is available in the help section of your web browser.

Par. 7 Final Provisions

The Service Provider reserves the right to make changes to the content on the Site and to make possible changes to the price list of training and services offered through the Site, depending on the changing average market rates.

The service provider is not responsible for:

a) any damage caused by violation by Users - in connection with the use of the Service - of the rights of third parties;

b) damages resulting from disruptions in the operation of the Site or its unavailability, caused by causes beyond the Service Provider's control or which occurred as a result of events that the Service Provider was unable to prevent;

c) any other damage caused by the failure of the

User of the provisions of these Regulations.

The content of these Regulations may be changed after informing the Users about the scope of the anticipated changes no later than 14 days before their effective date. Orders placed during the validity of the previous version of the Regulations will be executed in accordance with its provisions. Any disputes arising between the Seller and the Customer, who is a Consumer, will be resolved by a common court of competent jurisdiction in accordance with the provisions of the Code of Civil Procedure.

Any disputes arising between the Seller and the Customer, who is not a consumer, will be settled by the common court of competent jurisdiction for the seat of the Website.

Users can contact the Seller in the following ways:

a) email: vocal.light.gospel@gmail.com

The Customer may access these Terms and Conditions at any time via the link provided on the homepage of the Website.

All materials on the Website are subject to copyright and legal protection. Use and distribution of them without the consent of the owner of the Website is prohibited.

These Terms and Conditions are effective from the date of launch of the store . The consumer in the situation of a dispute with the Seller has the opportunity to settle the matter amicably by:

a) to apply to a permanent amicable consumer court

b) mediation

c) to turn to the provincial inspector of the Trade Inspection Service

d) obtain free dispute resolution assistance from the Consumer Federation using the toll-free consumer hotline 800 007 707.